Upon returning from vacation, I re-read this thread. The fact that a longtime forum member would accuse Bill of being “arrogant” is laughable at best. Of all terms to use regarding Bill, arrogant would be the last one I would choose. He’s confident & extremely thorough in what he does. But he always available, and willing to help you solve any problem you should have.
Two quick personal examples-
I had an exhaust stud break off in the head. I tried on my own for a day to get it out. Unable to do so, I called Bill and we chatted about it. He offered some more advice. I worked on it some more but was still unable to get the problem solved. Later that evening, he called to check on my progress. When I informed him I was still stuck, he said he was getting into his car, and headed my way. He drove an hour and a half to my shop, and worked with me into the wee hours of the morning, until the problem was solved.
Second example- Bill knew I was going to be replacing my first clutch & transaxle. Without me asking, he showed up at my shop to help, support & assist in any way he could. Again, without being asked . . . doesn’t sound too arrogant or selfish to me.
If you’ve ever been to Bill’s shop, you know the phone is constantly ringing. It’s always people (forum members, forum venders, GT techs…) calling to get advice, help or suggestions from him. If you know Bill, you also know he ALWAYS takes the time to offer his assistance in any way he can. I honestly don’t know how he gets any of his own work done since I believe he spends a large part of his day helping others with their own issues, never asking for anything in return. He truly enjoys “being there” for the members of this forum.
I have spent a lot of time with Bill, professionally and personally, including family vacations together. Bill is constantly raising the bar on what we should expect as GT owners. His work is above & beyond anything out there. Honestly, I think he has every right to be arrogant- he does the best work I’ve ever seen. But the fact of the matter is, he’s NOT!! He’s humble, kind, helpful and can take a razzing from my wife, which shows he can take anything thrown at him with his cool, casual style.