OK, now that I've picked my jaw up from the hotel desk where I'm staying. No sooner than I posted the above, I received the following email from Andrew. I told you guys that he's a great communicator!
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From: Andrew Revai [mailto:droid@rogers.com]
Sent: Monday, September 08, 2008 7:09 AM
To: Kelvin M. Bloom
Cc: Shadowman Bill
Subject: Re: Key-FOR-D-GT - Shipped
Hi Kelvin!
I just read about your rings install on the forum.
How many pieces dropped in loose and who's buttons did you get as they shouldn't drop in as easy as you are describing and should not be able to be pulled out loosely
I want to isolate the batch and send you replacement rings
Please advise
Thanks
Andrew
Sent from my BlackBerry
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Talk about service! I, now, have no concerns whatsoever and am confident that this will be resolved one way or another.
Now if Andrew will only take over Canada Post from the Gov.