Take your money elsewhere.
It's a dirty game”, he said “that's the way the car business is played”.
:confused Are you sure that's what the salesman said??? I can't see what would possess anybody in the car business to make a statement like that. The car business is not a "dirty" game, it's the most competitive business I can think of. One of the few where consumers can look up the dealers cost on the internet. It's also one of very few businesses where trades are involved which forces negotiation and that freaks a lot of people out. The average joe hates to make a decision and want's to be told what to do. When you buy a house or a pair of shoes you don't trade your old one in, but with cars many people do.
And what's with the statement, "Never buy a car from a dealer"??? ALL cars are sold by dealers at least once. Most auto dealers are honest businessmen who work their asses off. Nobody stays in business for decades by dishonest dealing in any business.
One of the most frustrating things to me when I was a GM dealer was having somebody tell me what a bad experience they had when they bought their last car. I always responded, "Then why did you buy a car there??" Christ!! You have rewarded that dealers bad behavior with your purchase. That's like a girl who has sex with every guy that treats her like s**t and then complains about how men behave!!!
Although I only buy from Santa Margarita Ford today, I have purchased about a dozen cars from 7 different dealerships, 8 motorcycles, 2 boats, and 2 aircraft since I sold my dealership. Every one of them was a great experience. Contrast that with lousy experiences I've had with doctors, home builders, contractors, lawyers, and a host of other businesses. When I have a bad experience I vote with my $$, "fire" that provider, and take my business elsewhere. If everybody else did the same, creative destruction and Adam Smiths invisible hand would eliminate the bad players and the cream would rise to the top. Buy a car from someone else that you enjoy doing business with and don't burn any more brain cells on that bad experience.
Finally, I have been lambasted when I've made "blanket statements" about certain professions. I know I'd get heat if I said that most attorneys are thieving scoundrels, or most doctors are money hungry butchers. Yet members here feel free to blast auto dealers with derogatory and defamatory statements and that's unacceptable. In addition to Tomy Hamon, Shelby, Tom Glockner, and myself, there are a bunch of other current & former auto dealers that are members of this forum who are proud of our business, our firms, and of the way we conducted our transactions. The average auto dealer is a lot more involved in his community donating a lot more money, merchandise, and time than the average attorney. I have fired more doctors & attorneys that provided substandard service than I can count. Those I patronize today are the ones that have given me great service.
I suggest the same course of action in your auto purchases. Cheers.
Chip