Nope. The client supplied the appraisal, not the insurance company.
...I take it you didn't notice the, ":rofl:rofl:rofl"? :lol :cheers
I actually changed insurance companies over my old company's DEMAND that I take our Rolexes to a certain Rolex dealer in Seattle to have 'em appraised (this was when gold 1st topped $1K an ounce, so I wanted EVERYTHING reappraised accordingly). I wasn't about to make TWO round trips to Seattle to get that done (one to deliver 'em, one to pick both them AND the appraisals up) just for these watches alone(!), and I told our agent so. Either the agent didn't press the issue hard enough, or the company wouldn't BUDGE - or BOTH - but, I was told that was the way it was gunna BE. Well, HORSE FEATHERS! All that was needed, in essence, was to raise the coverage to reflect the new retail prices, and "Bob's your uncle". My "local" Rolex dealer could have done that. But, noooooo...
That cost 'em our business on our houses, cars, jewelry, and umbrella policies. And we'd been with 'em for, what, 30 years? AND WHY? As you just pointed out, all the company would have needed to do would be to pay out whatever they FELT LIKE paying out anyway in the event of a loss - so, what the heck WAS their problem??? 'S-t-u-p-i-d...