This message was sent to me via a PM. Dave is out of town, I am posting this in Mark's behalf and closing the thread again.
Here is Mark Gerish...
There seems to be a great deal of concern with regards to the Genaddi business and how our company is treating its customers. Clearly the main concern which has been monopolizing the GT Forum is concerned with the GTX1 tops. The individuals who seem to voice the biggest complaints clearly forget about the exceptional quality of the vehicle that was customized. The Ford GT was brought to a whole new level when it was made into an X1. The NADA recognizes this by providing a new pricing guide for a Ford GT customized into a GTX1. The plain simple truth is that Genaddi will not produce and provide it’s customers with tops for the GTX1 that does not meet the high quality standards that was exhibited when the car was originally produced. Owners of the GTX1 have simple forgotten the type of car they purchased. The GTX1 is not a year round vehicle, the GTX1 with or without a top is a high performance roadster.
The promises for hard tops and soft tops seems to have created great strife with owners of GTX1s on how Genaddi conducts its business. Genaddi has always had an open door policy for purchasers to visit the shop and review the progress. Kirby Vieira put it best when he indicated that the top has always been the achilles heel of the GTX1 project. The custom process it takes to achieve the high quality results is very involved. It is only when the top is custom fit to a particular GTX1 will the results be worthy enough to bare the Genaddi name.
Mr. Kent has made a post that seems not to focus on the real issue at hand. The individuals who have purchased a GT and had it transformed into a GTX1 have been completely satisfied with the quality and craftsmanship. Kirby Vieira and TGX1 both say it all, “The car is incredible!” Mr. Kent has never visited nor inquired about viewing the Genaddi facilities. He makes grand speculations and accusations without finding out the truth from the source. Mr. Kent has never stated that his car is an inferior product. Mr. Kent has clearly stated that getting his tops is of secondary concern. He is more concerned about Genaddi staying in business long enough to finish the other cars. What other cars is he referring to in this post. The only finishing item that seems to be on everybody’s mind is this top for the GTX1. Genaddi reiterates its’ statement each owner received when they requested the GT be customized into a GTX1, "Our goal has been, is, and always will be 100% satisfied customers.” How then can the owner’s of GTX1’s request tops for their cars when it will not meet the high quality standards that the GTX1 signifies. Genaddi will not produce a top that receives the poor results obtained by Lamborghini on the Murcielago.
If Mr. Kent wishes to continue to bad mouth Genaddi, my simple request is that he take these issues up with me in person. It is one thing to post items on the web and hide behind a keyboard, and another to stand face to face with an individual and take ownership of your words. I request of Mr. Kent and any other GTX1 owner that if they have concerns about Genaddi or its facilities that they make an appointment and we would be happy to provide them with a tour. However, if Mr. Kent or anybody else would like to continue to make outlandish statements and blatant lies about Genaddi or its ownership, Genaddi will be left with no other option but to seek legal recourse for tarnishing our company’s name.
Mark Gerisch
CEO/Master CoachBuilder
Genaddi Design Group
835 Potts Av.
Green Bay WI 54304
920-242-4563 Direct
920-405-0973 Fax
mark@genaddi.com
www.genaddi.com
ok and hopefully this will be the last one... I am feeling like in ping pong ball,... however, THIS IS AN OWNERS FORUM, so here finally is Kent, a gentleman that I personally have had the joy of sharing our FGT's with.
Bony, I'm sorry your time is being tied up with this. I'm very appreciative.
Please forward this response to Kirby and Dave. You may distribute as you see fit.
I'm satisfied with your and the forum actions. I've had a chance to ask specific questions on our forum and Mark has had an opportunity to address them. Your leaving that on the forum after closing the thread now allows anyone in the market, either active GTX owners or prospective ones, to know what my concerns are.
Kirby, Thank you much for all your efforts. Although not 100% accurate(we covered alot of ground on the phone during our hour long conversation) you generally picked up the jist of my position. Again, thank you.
In the end Mark decided not to address any of my questions directly. His apparent inabilty to provide a simple yes or no further raises my concerns. I believe others who read it will feel the same way.
This topic is put to bed(for a long rest I hope) on my end.
Regards, Kent