Found On Road Dead...

[abolfaz]

wow, I feel for you, Jose and Maroone seem very stand up to me,consider giving them and Ford another chance.

I know the guys at Maroone are good guys, no complaints there. I just feel like an idiot after spending so much money on a Ford and ending up with this kind of headache. I have never had this much trouble, not to mention this type of trouble with a car.

 

[Neilda]

Abolfaz, please do keep us all posted on what happens with your GT, we'd all want to know what the post mortem finds. Also if you're going to stay with the GT - I'd understand if you didn't, but it would be a shame having wanted one and got one.... good luck....

 

[SLF360]

possible cause

Abolfaz,
maybe the issue is shaft alignment and resulting shear in the bolts. As you know from boats, it is imperative to align shaft and engine, and otherwise we all know what happens.. If by any chance on your trnasmission bloch the stuff is not aligned, or something loose inside that the whole transmission moves under load forward aft or up and down, then the situation is given that the bolts are exposaed to shear and ultimately sooner or later break, and break, and break.. Means you will need a serious examination of the thing.
I guess with your stated experience todate, you are a lemon farmer and about to harvest again...

What is Maroone's reaction ? are they not sending a truck to pick up the pieces ? Surprised in Italy....


stefan


PS: Next week I come over again and we should get together for some good time.. brother !

 

[Mod Friendly]

Geez I cant believe I walked into work today and saw your GT up front. I spoke with Joe and the shopforeman and we have parts on emergency order for you as of this morning. The odd part is that ford hasnt called back for the old parts, usually they are calling before you even get them to send everything back. I do apologize for the inconvinience and the whole tow truck ordeal shouldve been handled a bit differently. I have a couple in miami that I do work on their GT and I have it picked up and dropped off at their house via flat bed. Again I do apologize but I dont have full control of the matter seing as to how I am in a different department. But I will keep you updated as to what is going on with your vehicle. I may not be able to relate to you in the sense that IVe never had to lemon law a vehicle, specially of that quality but it does suck big time. Give me a bit of time to get settled in here and Ill see what happened and what is going on. Again its not something you did, but we have to get to the bottom of the issue and make sure it doesnt happen again. Again Mike we do apologize and we will do our best to get your baby back to you as quick and safely as we can. But we need to figure out why this happened and why it happened to your car only. Somethings def not right here and well see whats up with it.

Jose

 

[Mod Friendly]

Alright Mike from what I saw and talked about with Joe what seems to have had happened is overtorque. Looks like from the line the bolts in the shaft were over torqued, you can see marks on the plate that holds the driveshaft in place on one side but nothing on the other. We did get notice of a revision to retorque the bolts to less for it and its what we are going to do. We still have your old parts here that havent been called back and its basically the same thing on this side. We have the fluid for the read end this time so we dont have to wait for it, we are just waiting on the bolts to get here so that we can put it back together for you. Hmm ARP would be a nice choice in this instance as a small upgrade. Nothing else makes sense other than overtightening of the bolts. Other instances would be if the driveshaft was to short it would pull on it and snap them but there are no marks on the other side of the plate to show that, so the only logical thing that happened is just bolts being to tight. The marks on the place speak for themselves. If you get a chance to this time Mike, feel free to snag me from my office and Ill show you what happened with the old parts and you can see for yourself what happened. Its just odd that its only your car that its happened to, again we do apologize but we are getting this resolved as quickly as we can and actually be able to provide you with a logical answer not just give you the run around on it.

Jose

PS you have my cell # so if you have any questions feel free to call me.

 

[SteveA]

WOW, kinda hard to MF service like that.....very frustrating situation for all.

Mike, this is very very sad, I hope you wind up with the outcome that makes you happiest.
Good Luck! Steve

 

[SLF360]

WOW, kinda hard to MF service like that.....very frustrating situation for all.

Mike, this is very very sad, I hope you wind up with the outcome makes you happiest.
Good Luck! Steve

That was Steve from Lemon heights CA, NOT Steve from Italy/Ft.Laud..... :biggrin
Seems he to be a lemon specialist....?

hmmm

From what I know overtorqueing is in the hands of the guy with the wrench... .....?

 

[Neilda]

It's kind of hard to read what should probably be the private correspondence between workshop and customer... especially as we are all really feeling Mike's incredible frustration and disappointment. I would be absolutely livid if this were my car and Mike has shown incredible restraint.

But on the other hand, I really admire the fact that Jose is putting his hands up in front of us all. You can't beat honesty - it wins every time, despite the fact that it's caused so much difficulty.

Mike, I just hope you can find it in your heart to forgive this car - as I said before, I'd kind of understand if you didn't....

 

[Mod Friendly]

We are here to try and make things right but the final outcome of it all depends on Mike. He is a grown man and can make any decision he wants, but if he does not want the vehicle back I really am not in a position to tell him otherwise. But this is a first on any GT that weve had here. We are tryin to make matters right but its not easy.
Im still wondering how come ford has not called back for the old parts. And as for Mike I do apologize for whats happened and I again I cannot relate to your situation but I do know that its not a positive one.

 

[abolfaz]

Yes I am a grown man! I have no issues with Maroone or my service advisor. But I do have a issues with FORD, here they are:

1- Ford wouldn't allow the tech at Maroone to find what caused the problem (I.E. taking apart the rear end, investigating further why things happened), they would only allow them to fix it. Don't you think that you should figure out why these bolts were breaking before just replacing them? Doesn't it make sense that if you just replace the bolts they may just break again?

2- I was told that the tech working on my car wanted to replace the bolts on both sides, not just the side that broke the first time and was overrided by management (not sure at the dealer or at Ford). All of this could have been avoided if the tech was allowed to replace the bolts on both sides, they only did one side and less than two days after I pick up the car, BAM the other side goes!

So now theyre saying that the bolts were over torqued at the factory, wouldn't it have made sense then to change the bolts on the other side as well? If indeed the bolts were over torqued, shouldn't Ford have overnighted the bolts to their engineering department so they could study why the bolts were breaking? Over torqueing, bad metal, etc... Even if the bolts breaking was a fluke which bean counter (at the dealer or at Ford) was the one reponsible for stoping the tech from doing the work that should have been done on the other side?

Even worse I had a business meeting planed with the president of the company that sells my yachts to which I planned on taking the GT so I could spank his new F430, but I guess it wasn't meant to be...

 

[nota4re]

Jose and/or Mike,

Ain't none of my business, but is there a way that you could describe where the sheared bolts are in the pictures that Mike snapped back in msg #112. From reading through the thread here, I'm just having a hard time picturing the set-up Ford is using on these rear ends. On one hand, I'm sure the half-shafts are both substantial and splined (confirmed by the pictures). Also, herein it has been stated that these suspect over-torque'd bolts aren't subjected to shear as they only "locate" the shaft and the splined shafts are taking the torque/shear. If this is correct, then I'm just trying to understand what forces these "sheared" bolts are subjected to.

If you had a .pdf or exploded view of this part of the transaxle, it would be great. I don't mean to doubt your diagnosis but if there's even a 1% chance that there's some other potential cause....

Anyway, sorry to pry.... I just can't visualize the set-up and therfore the validity of the over-torqued bolt theory.

 

[abolfaz]

Anyway, sorry to pry.... I just can't visualize the set-up and therfore the validity of the over-torqued bolt theory.

There are two small bolts (rather than one BIG bolt like on every other car I've ever had) that are inside the splined part of the half shaft that keep them from coming out. Those are the bolts that keep breaking. This time the part of the half shaft stayed in the dif, last time the whole shaft fell out.

As far as I can see there is no pressure or torque whatsoever on these bolts, certainly not enough to break them. This makes no sense to me at all.

 

[abolfaz]

Ok, I found a picture of a lamborghini output shaft, the bolt that keeps breaking on the ford is #24, but instead of one BIG BEEFY bolt like on the lamborghini or any other car I've ever owned the GT has two small bolts.

 

[nota4re]

As far as I can see there is no pressure or torque whatsoever on these bolts, certainly not enough to break them. This makes no sense to me at all.

You deserve an explanation that makes sense to you. I wish the best outcome for you, Mike. My armchair quarterbacking isn't going to help - but I did want to insure that you would ask for a more detailed explanation. Although plausible, the over-torque scenario is almost too simplistic...

I don't mean any disrespect for Jose.

(I'm a wannabe GT owner but I may look instead to the Italians for my go-fast endorphins, given what I am seeing here...)

 

[abolfaz]

(I'm a wannabe GT owner but I may look instead to the Italians for my go-fast endorphins, given what I am seeing here...)

I don't think thats exactly fair. Remember I have 3 lamborghini's and before this problem I wouldn't shut up about the GT. I think the GT is a far better car than the lambo (not to mention the ferrari), I just may have a bad one. There are plenty of members here that have had no issues with their cars at all.

I wouldn't condem all GT's because of my problems, but I would keep an eye on how Ford takes care of the car and me.

 

[LEMANSZ]

YOU deserve a freaking award for all the crap you have got thru...stick with it, it will get resolved or us owners will file a class action suit on your behalf...

 

[abolfaz]

YOU deserve a freaking award for all the crap you have got thru...

Thanks. I went looking for a new car today, but wasn't able to find anything that got me going like the GT did with the exception of the Carrera GT. If I could get a black/natural priced right, its a done deal.

 

[LEMANSZ]

The Carrera is undrivable as an everyday car..almost went that way myself especially after they dropped the price 50k here in L.A...I stallled it four times getting it out of the driveway...stick with the Ford...it's all good

 

[SLF360]

The Carrera is undrivable as an everyday car..almost went that way myself especially after they dropped the price 50k here in L.A...I stallled it four times getting it out of the driveway...stick with the Ford...it's all good

Yeah, I totally agree. It' s the ceramic twin disk clutch that scrws things up most of all...
Really not the best, my friend just got his delivered, but then he has a huge stable of cars so it's just another one for the exhibition (from SLR to MC12 to CS360 to 575M to Bentley to Muricoielago, to, to , to ...). Still, he suffers from occasional depressions. real sad case of can't get no satisfaction..

Get her fixed, and give it one more try !

 

[Mod Friendly]

Mike,
In regards to what you posted up you are completely correct. And you see what we were trying to do along with what ford wouldnt let us do. It doesnt take but a little bit of time to just take both sides apart and check them and replace both bolts and be done with it. I dont know if you saw the old parts or not but if you didnt Ill be more than glad to show you. We are just waiting on them to get here and you have a PM from me as well. I just dont want you to think that we arent and werent trying to do the right thing from the start with your GT on this matter.

Jose