I am DEFINITELY a pro-Torrie advocate and prefer and highly recommend his tunes and expertise. And not that you would ever need it - because his stuff WORKS, Torrie is infinitely accessible and always willing to help.
So, Kendall, why are you using Ford Racing Pulley/Tune kits? Yeah, good question, as this may be the LAST time given this experience. But, the reason that we have gone this route is NOT because of the software - which Torrie is infinitely better at, but the completeness of the package. The Ford Racing kit comes with a high-quality pulley, the power steering pump spacers, new SC fluid, sealant, explicit CARB EO approval, and a tune. It is a complete, single-source package. There are other sources for the pulley - and perhaps too many people making these and, as such, we have some bad experiences on more than one occasion. Tolerances and the taper designed for repeatable correct installation are important and the pulleys in the FRPP kit have been extremely consistent and top quality.