Last week I got a message through Ford Pass that my new GT was open to a free upgrade of the navigation system, i.e. new maps etc. I tried doing it through my phone but no dice. I got error message 016 and to call Ford Service at an 800 number. I called on Monday and was told my Sync was not the latest version. I tried to upgrade over wifi, but it told me I had the latest version (2.3.17179). I called again this morning and was given a different website for the download and was told MS Edge does not always help and to download Google Chrome and try it there. Did that and still no go, same error message. So i call the service number again and thankfully the lady tells me I do not have the latest Sync, version 3.0 so my navigation will not update. Sync version 3 is not out yet. No clue when it will come.
Moral of the story: Don't waste your time on this.
Moral of the story: Don't waste your time on this.